Online Dispute Resolution: ODR Service Providers
The following list is not exhaustive and some of the providers here listed settle online disputes other than only B2C. Some providers also offer traditional offline dispute resolution services.
Organized by Country and Alphabetical Order
North America
United States
- AllSettle.com
- Council of Better Business Bureau (BBB)) Dispute Resolution Division
- CPR Institute for Dispute Resolution
- CyberSettle
- I-courthouse
- InternetNeutral
- Mediation Arbitration Resolution Services (MARS)
- National Arbitration Forum (NAF)
- Online Resolution
- Resolution Forum
- SettleOnline
- SmartSettle
- Square Trade
- TRUSTe Dispute Resolution Process
- Virtual Magistrate
- WebMediate
Mexico
Canada
Latin America
Peru
Africa
Egypt
Asia
Hong Kong
Singapore
Australasian
New Zealand
Europe
- Electronic Consumer Dispute Resolution (EU)
- Internet Ombudsman (Austria)
- Eurochambers (Belgium)
- National Consumer Agency of Forbrugerstyrelsen (Denmark)
- Gesellschaft fuer Wirtschaftsmediation und Konfliktmanagement e.V. (Germany)
- Trusted Shops GmbH (Germany)
- Appeals Committee on the Sale of Goods and Services (Iceland)
- Camera Arbitrale di Milano (Italy)
- Centre Européen des Consommateurs (Luxembourg)
- National Board for Consumer Complaints (Sweden)
- Chartered Institute of Arbitrators (United Kingdom)
- e-Mediator (United Kingdom)
- TheClaimRoom.com (United Kingdom)
- WeCanSettle.com (United Kingdom)
- Word&Bond (United Kingdom)
- Other Dispute Resolution Providers (United Kingdom)